To help you better understand our products and services, we have compiled the following frequently asked questions. If you have any further questions, please feel free to contact our customer service team.

I. How to Purchase Products?

You can browse various furniture and chair products in our store, such as dining tables, dining chairs, and office chairs. Select the items you need, add them to your shopping cart, fill in your shipping information, and complete the payment to successfully place your order.

II. How Long Does It Take for Orders to Ship?

Generally, we will arrange shipment within 1-3 business days after order confirmation. Specific delivery times may vary depending on factors such as region, logistics services, or holidays.

III. Can Orders Be Modified or Cancelled?

If your order has not yet been shipped, you can contact customer service to request modification or cancellation. If your order has already been shipped, it is generally not possible to modify or cancel it.

IV. Does the Product Require Assembly?

Some tables and chairs may require simple assembly. The product usually comes with assembly instructions or accessories, which you can follow to assemble. If you have any questions, you can also contact customer service for assistance.

V. Is the Product Matching the Image?

We will try our best to ensure that the product images match the actual product. However, due to differences in shooting light, display equipment, or production batches, there may be slight variations in product color or details.

VI. Do you support returns and exchanges?

If the furniture you receive has quality issues or does not match your order, please contact our customer service team promptly. We will provide return or exchange services based on the actual situation. Please refer to the website’s return policy for specific conditions.

VII. How are shipping costs calculated?

Some product prices may not include shipping costs. Specific shipping costs will be displayed on the checkout page and will be calculated based on the delivery region, product weight, and logistics method.

VIII. Will there be automatic renewal after payment?

No. All furniture and chair products we sell are one-time purchases and do not include subscription services or automatic renewal.

We are committed to providing every customer with high-quality furniture products and a good shopping experience.